Privacy Policy

Last updated: 13 July 2026

Who we are

No Excuses is a nutrition, training, and coaching app operated by blndr agency. For any privacy question or request, contact daan@blndr.agency.

What we collect

  • Account: your email address (used to sign in).
  • Profile: name, sex, age, height, weight, activity level, and your goals and calorie/macro targets.
  • Your logs: the food you record, weigh-ins, workouts/training, and any meal or progress photos you add. Photos are stored with your account and are only used to power the features you use them in (recognising a meal, your own progress timeline).
  • Optional check-ins: mood, energy, notes, and (only if you choose to track it) menstrual-cycle information. This is private to you and is never shared with a human coach. If you explicitly turn on sharing, the in-app AI coach can see the structured signals (tags, energy level, drinks); your written notes are only included if you additionally opt in to sharing those.
  • Coaching: if you connect with a coach, and only while that link is active and you have consented, your coach can see your food, weight, and training. Your private check-in/cycle data is never shared.
  • Payments: handled by our payment processors (Paystack and Stripe). We do not receive or store your card numbers.
  • Technical: a device push token if you enable notifications, and basic technical logs needed to run and secure the service.

Apple Health data

If you connect Apple Health on iOS (optional, off by default), we read and store the following from HealthKit to power your daily Recovery, Strain and Sleep scores and the energy balance: steps, active energy, workouts, heart rate, resting heart rate, heart-rate variability (HRV), respiratory rate, and sleep. Specifically:
  • Daily summaries of these metrics are stored on our servers (Supabase) alongside your account, and kept while your account is active.
  • Your scores and recent health summaries can be included as context when you talk to the in-app AI coach, so its advice reflects your recovery. Our AI providers process that content to answer the request and are not permitted to train on it.
  • Health data is never shared with other household members, never used for advertising, and never sold. A coach sees your derived scores only if you have an active, consented coaching link.
  • You can disconnect Apple Health at any time in the iOS Health app (Sharing → Apps) and in the app’s Health settings; deleting your account (Profile → Account) removes the stored health data with it.

Calendar access (optional)

If you connect your device calendar (optional, off by default), the app reads your upcoming events so the in-app coach can plan training and meals around your day. Event titles and times for the next two days are sent along with your chat request as context only: they are processed in memory to generate the coach’s answer and are not storedon our servers, not used for anything else, and never shared. The app never creates or changes events. You can turn this off at any time in Profile → Calendar or in iOS Settings → Privacy & Security → Calendars.

How we use it

To provide the app (your energy-balance dashboard, meal and training plans, progress), to enable coaching you opt into, to process payments for coaching, to send notifications you turn on, and to keep the service secure. We do not sell your data, and we do not use it for advertising.

Who we share it with

Only the service providers we need to run the app, each acting on our behalf:
  • Supabase: database and authentication.
  • Vercel: application hosting.
  • Paystack / Stripe: payment processing for coaching.
  • AI providers: to power the in-app coach assistant and to generate meal/exercise images. Only the content needed for the request is sent.
  • Your coach: as described above, with your consent and never your private check-ins.

Security & storage

Your data is protected by row-level security so each account (and household) can only reach its own data, and a coach can only reach a client’s data through an active, consented link. Access is over encrypted connections.

Your rights

You can access, correct, export, or delete your data, and withdraw a coach’s access at any time. Delete your account directly in the app (Profile → Account → Delete account), or email daan@blndr.agency and we will action it. These rights are provided under POPIA (South Africa) and the GDPR where it applies.

Retention

We keep your data while your account is active. When you ask us to delete your account, we remove your personal data, except where we must retain limited records (for example, payment records) to meet legal obligations.

Children

No Excuses is for adults: you must be 18 or older to create an account, and we do not knowingly collect data from anyone under 18.

Changes

We may update this policy; we’ll change the date above and, for material changes, let you know in the app.

Contact

blndr agency: daan@blndr.agency.